Let's be clear here. At no point have I, or anyone else from Roland told you to "shut up." I would never be so rude to a customer! However, I have said from the start that drivers were being developed for all current Roland products. As the GI20 is no longer a current product, it may have taken longer to be worked on. I can confirm a driver is being worked on. It is still not yet ready for release, however, it shouldbe in the not too distant furture. Should you need another solution now, then I suggest you either buy the other equipment you say will work on windows 7 anyway, or downgrade or dual boot you windows installation with windows XP or Vista 32 bit.
I hope to have more positive news on a new driver for you soon, but I am unable to say when this will be.
I didn't said that anyone from Roland were rude to me,I was just answering to the last post.
Maybe I made mistake and change the whole OS.I didn't wait for the driver to be realesed.Next time I will wait for all support and then change the windows.
Now ,what can I do ? I buy a new windows 7- they dont give me back my money,I can not use them -because I dont have a driver.I'll wait for week,then I just have to do something.
best regards
With the GI-20 specifically, I don't see the problem here.
Yes, it would be nice to have USB drivers for Windows 7 but remember the unit has a standard MIDI out and I don't know of any functionality that's available over USB that would not be available by connecting the GI-20's MIDI out to a standard MIDI interface on your Windows 7 computer. I'm still using XP in my home studio but I use the GI-20 MIDI out in preference to the USB to record into Cubase.
As a short term solution to your problem, I don't see any difficulty at all with that.
Next time, check that drivers are available before you update your operating system.
Manufacturers have no obligation to develop drivers for discontinued products. Microsoft even provide a free piece of software which will tell you whether drivers are available for all your hardware - http://www.microsoft.com/downloads/details.aspx?familyid=1B544E90-7659-4BD9-9E51-2497C146AF15&displaylang=en - it's called the Windows Upgrade Advisor but it seems you've not bothered to find out about it and you've simply upgraded then blamed Roland for your own inability to use a computer properly.
I see that you are very smart and clever and that rest of us are stupid and we dont know how to use computer.Thank you for bringing me a light to my life.
Now let me answer to your suggestions.
First I am on tour and I'm using a loptop or notebook ,and if you are not notice on this devices you dont have a standard port so I am forced to use USB.
Secend - guys from Roland said in september 2009 that they will develope drivers for gi 20,and that the drivers will be developed for a months or two,and that they testing them on a new complete Os windows 7.
So before we start with the tour I've changed my system and prepere everything,so that I can use it on stage.I've trusted them because they are serious company with respect.
Third - They have a obligation to develope drivers for all of their products,for which is it possible ,maybe sometimes tehnology don't alow to make a new drivers,if they not at least try ,my free will is if I ever buy something from them or not.
But If they said that they have drivers, and that they testing them -man that is Roland not some [censored] company.
I had a sound card from ISIS maxi studio,they dont have a drivers and the customer,I'll never ever buy something from them.
So my friend I wish you a long and healthy life,ohh bye the way I've finished
a high school for computer,and know something about them.
Best regards !
Wow! can you imagine to my surprise, since i am subscribed to this thread, that the prevoius reply turns up in my email inbox.
My initial thoughts were this was directed at me personally, but i see you are a very angry person for reasons related to your product purchase.
I hope your driver problem has been resolved, and remember that your replies are directly emailed to the others in this forum thread that have tried to help you.
All the best !!
Its a shame manufacturers dont take their legacy products more seriously sometimes. Legacy product support can make or break a customers decision when the equipment dies.
Alesis caused many driver issues for me, I'd never buy from them again.
Phonic were Ok, for a while, till they decided my firewire mixer was apparently completely incompatible with Seven (its weird how I managed to tweak their vista drivers to make it work flawlessly!) I would buy from them again, but only because their support was good and relayed my successful driver methods to their technicians.
Roland unfortunately played the same trick on me and refused to produce a driver for my equipment (which I later produced by using drivers for other roland devices and manipulating them into installing correctly). The fact they produced working generic 64bit drivers and never took the time to change a few inf settings to make them work for my legacy product severely disappointed me. I will probably buy from them again, but it wont be first hand (in order to soften the financial blow of a potentially unsupported product)
HOWEVER
I have a Creative Audigy 2 ZS notebook sound card, and an Audigy 4 Pro sound card. Both technologies (PCIMIA and PCI) are on their way out now, and both products entered the legacy catgory a loooong time ago, but they still produced strong working drivers for them well before Seven arrived on shelves. I also remember them producing beta 64bit drivers for windows xp 64bit, and beta drivers for vista, and releasing them to the public, just to help their customers (even in the test phase).
