Roland Forums

Can anyone tell me if they have noticed wear on their Fantom G8 Ivory Feel Keys ?
I have had my G8 about 6 months and it has had light to medium use!
I have noticed on some of the keys that are used more often there is a slight roughness appearing on the keys. Is this a normal characteristic of the ivory feel keys? I always play with clean hands !!

Suggest contacting Roland as soon as possible.
Might be an issue with the keys, and if it is it would be done under guarantee.

Roland Ivory feel keyboard roughens due to finger nail scratches. How much and how fast depends on your playing style and how much you use the keyboard. At first it is very subtle and only on key you use the most (mid keyboard).

My RD700GX with Ivory feel started to show the first signs of wear after a few weeks. At first I though it was some skin grease and tried to clean it. The dealer was at no help at all. Luckily I found some info on the internet (more on that later). Roland confirmed the issue and replaced the whole keyboard with a new revision (revision february 2009). Unfortunately the new keyboard suffers the same problem.
Roland support is very helpfull and commited to solve this issue. But knowing that this issue is known to Roland for quite some time I decided not to wait for the final solution and returned the keyboard for a refund.

I know from Roland support that this is a general issue with all Ivory Feel keyboards (not limited to the RD). To put it in perspective, only a small part of ivory feel owners notice or feel the wear because it is subtle. Some other people that played my RD only noticed it after I mentioned it. So I'm one of the few that is bothered by this. Also I took in account that the roughening is progressively getting worse.

Take a look at some photo's

Other sites:
http://www.max.grenkowitz.net
http://www.pianoworld.com
http://www.fastonkeys.com
http://acapella.harmony-central.com

or Google for 'roland ivory key wear'

Thanks for the replies !! The wear on my G8 is minimal and it is my intention to contact Roland about this key wear problem but as I need and use the keyboard on a regular basis I think I will wait to see what the outcome is! I still have 2 years 6 months left on the warranty lets hope that they solve the problem before then!! But hopefully much sooner!