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Boss GT-10 and Windows Vista 64-bit
Posted: 10 April 2009 11:31 AM   [ Ignore ]  
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Correct me if I'm wrong, but there are NO GT-10 drivers for vista x64? What the HELL!? I can't believe it, that's ridiculous. Now I have an option - either get rid of fresh bought OS, or get rid of Boss GT-10. That is damn hard choice, you know. Is there any way to work this around? Are there any drivers coming? I really need to be able to record stuff using USB interface since I can't use line-in(that is complicated story).

Mods, gurus, admins, whoever, answer me.
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Posted: 10 April 2009 11:49 AM   [ Ignore ]   [ # 1 ]  
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Hi

Don't know if this will help as it doesnt list versions of vista but give it a go it might help.

http://www.bosscorp.co.jp/products/en/_support/dld.cfm?ln=en&dsp=0&iCncd=3420&iStcd=4
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Posted: 10 April 2009 11:58 AM   [ Ignore ]   [ # 2 ]  
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Hello, baazc. I've tried these, unfortunately it's only for Windows Vista 32-bit. This is simply unbelievable, is that such a problem to make proper drivers for USB connection? It seems that there are many more people complaining about lack of x64 drivers for Roland products. I understand that some products may be outdated, but GT-10? It's from 2008. I DEMAND Vista x64 drivers, NOW.
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Posted: 10 April 2009 07:04 PM   [ Ignore ]   [ # 3 ]  
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Another 64 bit Vista driver issue.
I'm sure if writing these drivers was easy I would have hoped Roland would have done it by now.
Found this interesting:
http://www.soundonsound.com/sos/jun07/articles/pcmusician_0607.htm


Wish I had a simple answer for you.
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Posted: 10 April 2009 07:34 PM   [ Ignore ]   [ # 4 ]  
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Well, you might be right with this article. However, this is XXI century, I believe everything should work flawlessly. C'mon, I'd understand if this wouldn't be compatible with, let's say, old Windows 95(in fact, it isn't). But this is goddamn 64-bit, future of computers. More and more people use it, and it'll get even more popular since 32-bit version can use only up to 3GB of RAM. I don't buy that "it's hard to make a port". If someone doesn't make proper drivers for every version of OS, he is just lazy and doesn't care about his customers. Sorry for writing so much.

P.S. So, there is no way to run it on sixty-four?
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Posted: 10 April 2009 08:37 PM   [ Ignore ]   [ # 5 ]  
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You can't use the line in of your PC?

A workaround?
How about finding a USB audio interface (one with 64 bit drivers of course) and recording via that?
As far as I can see the USB port on the GT-10 allows the connivance of recording the guitar's audio and and MIDI communication directly.
At least with an audio interface you can connect other things to it and record them too.
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Posted: 07 May 2009 02:42 PM   [ Ignore ]   [ # 6 ]  
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I am right there with you and it really sucks. You think you are upgrading to the best technology by going with 64 bit and the gt-10. You would thing a giant of rolands size could and would provide drivers that are up to date. Roland it is not to late, keep up with market, we are not the only ones out there please devote some resources to 64 bit support. I have the same gripes about addictive drums.
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Posted: 10 May 2009 01:40 PM   [ Ignore ]   [ # 7 ]  
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Now I have two HDDs and two systems on my PC, everything just to be able to record that goddamn thing. It works, but seriously - lack of these vista x64 drivers is unforgivable. I don't want to think what will happen when Windows7 comes out, absolutely no compatibility? :D you bet.
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Posted: 11 June 2009 11:49 PM   [ Ignore ]   [ # 8 ]  
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Does anyone from roland-boss ever read this forum? If so are there any plans to ever upgrade the driver to 64 bits. It is a real shame it is not supported, yet.
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Posted: 14 June 2009 05:41 PM   [ Ignore ]   [ # 9 ]  
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Hi Guys,

I read the forums regularly, though not everyday. Frankly this is a USER forum for users to help each other. It is not a technical support forum. We have technical support in place already.

Also, this is not the place for Roland to announce future products or developments of existing ones, though we may talk about them once they have been officially announced. These are done on the main website.

However, I have taken your comments and am forwarding them to the appropriate person within Roland UK.

Sales of Windows Vista are still largely of the 32 bit variety, and as such we make our drivers for this. This ensures that most computer users can integrate their GT10. Once Windows 7 comes out of beta in October, it is still expected that 32 bit versions will dominate. Unless you bought an OEM version of Windows Vista, you will have both 64 and 32 bit versions on the installation disk. Why not dual boot your computer?
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Posted: 16 June 2009 06:55 PM   [ Ignore ]   [ # 10 ]  
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With all the respect, but where did you get that info from, good sir? Your statement sounds like there are pretty much no x64 Vista users at all. However, according to Microsoft(June 2008) 20% of Vista users own a 64bit version of system. That means every fifth person uses 64x Vista. And it was year ago. I guess it's more than enough to consider making proper drivers for that group.

Anyway, you should care about your customers, about every single person who decides to buy your products. It doesn't matter if it's 30% or 3%, it is your duty to satisfy consumer's needs. Especially in matter of something as important as hardware drivers.
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Posted: 17 June 2009 09:42 AM   [ Ignore ]   [ # 11 ]  
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Hi Freelancer,

Thanks for your reply. I am aware of the figures relating to the percentage of x64 users compared to x86 users, but that statistic doesn't tell the whole story. How many users of x64 versions are musicians, how many are guitarists, and how many specifically own or are interested in owning a GT10? These are questions you cannot answer at the moment, and nor could I for that matter. All we can do is judge if it would be worthwhile investing in a new driver for this product by reaction from existing customers.

There have so far been few queries on this forum asking for 64bit drivers for GT10, though as promised I have passed this on to the appropriate product manager at Roland UK. That person will feed your request back to the R&D;centres in Japan.

Roland are a company who listen to their customers very carefully. For example, we are the only musical instrument company who have permanently placed product specialists in music stores throughout the country. They are there to advise and provide local technical support to our users. We provide a public forum where users can swap and share ideas, and praise or berate our products. Note we do not remove postings simply because they criticise our products, as we prefer to have open discussions about them.

What we do not have is a bottomless pit of money. The costs involved in making a new 64bit driver are potentially vast. Its not just the writing the driver, but the subsequent testing etc to make sure it works correctly, and conforms to all standards in all regions of the world where the product is sold. For example a new driver may have implications on the amount of radio interference a product emits! This would require to be tested and corrected if necessary. As you can imagine there are many man hours involved in this process.

For this reason, it would not make business sense to develop a 64bit driver if only one person wanted it. We already offer a solution to consumers who wish to use a GT10 with a computer, in the form of the 32bit drivers and software. Please remember, we are here to support our customers, not Microsoft.

However, as I have stated, we will look at making a 64bit driver should there be a desire expressed by users for it. This is why I have passed on your request. I know it is already being acted upon. I would also encourage other users to post requests here should they feel they would benefit from a driver like this.

I sincerely hope you enjoy your GT10. It is a very good quality product. We are on your side, and will be striving coninually to improve the product you have purchased. Please check back to the main Roland website for any future updates which come out. You may find new features being added at no cost to the end user via software updates, and there may yet be a x64 driver launched.
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Posted: 18 June 2009 05:15 AM   [ Ignore ]   [ # 12 ]  
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I support Freelancer on the matter. Just few more thoughts about why 64 bit driver should be done.

1) Availability of proper driver for the product affects buying decision. Who cares if next 1000 buyers of GT-10 (UA-101, M-16DX, VG99 - whatever) are famous musicians or just evening bedroom guitar players? What is important, to my understanding - is product sales; and, if something may rise sales - it is worth doing.

2) There are x86-84 DAW packages available on the market; this includes Cakewalk Sonar - see http://www.cakewalk.com/support/kb/kb2005282.asp
All benefits of using 64-bit DAW are listed on the page.
How would I use 64-bit DAW with a 32-bit driver? Is there anything like GT-10 with a 64-bit driver from Roland? Obviously - people would go to someone else to buy a guitar MFX then.

I am not even talking about Linux support. Linux people would do everything themselves, as usual wink

Alex
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Posted: 18 June 2009 09:44 AM   [ Ignore ]   [ # 13 ]  
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John Sweeney - 14 June 2009 05:41 PM
Sales of Windows Vista are still largely of the 32 bit variety, and as such we make our drivers for this. This ensures that most computer users can integrate their GT10. Once Windows 7 comes out of beta in October, it is still expected that 32 bit versions will dominate. Unless you bought an OEM version of Windows Vista, you will have both 64 and 32 bit versions on the installation disk. Why not dual boot your computer?

With all due respect, I would suggest that the vast majority of consumers have purchased oem versions - if you bought your pc off the shelf, you have oem.

Additionally, take a peek at the current offerrings - 64bit is rapidly becoming the standard for even consumer pc's. As of this morning, 3 out of 4 budget Inspiron series sold by Dell come equipped with 64bit operating systems. I am sure that trend will continue if not increase when Windows 7 is released.

The writing has been on the wall for a long time. Many people are going to purchase 64bit systems this holiday season without realizing the implications from manufacturers such as yourselves. While you can suggest that the existing 64bit user base may be an unknown, it is certain that the immediate future will certainly increase in population dramatically.
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Posted: 18 June 2009 09:53 AM   [ Ignore ]   [ # 14 ]  
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I bought a new computer just yesterday and am bitterly disappointed that a driver is not available. It was the whole point of buying a computer to dedicate to music. By deciding that a limited number of users rely on this and therefore do not justify the cost, you are surely cutting down potential buyers, and devaluing not only the product but Roland also. For me, a 64 bit driver is necessary.
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Posted: 18 June 2009 12:40 PM   [ Ignore ]   [ # 15 ]  
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Thanks guys, it is good to hear from you. We are taking note.
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Roland UK Ltd
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